Privacy Policy

Last updated: [OCTOBER, 2025]
Who we are: Good Neighbor Gardens, doing business as “goodneighborgardens.com” (“we,” “us,” or “our”).
Contact: goodneighborgardens@gmail.com·

1) What this policy covers

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit goodneighborgardens.com(the “Site”), interact with our forms, subscribe to our emails, submit content (e.g., photos/recipes), or otherwise communicate with us.

By using the Site, you agree to this Policy and to any updates we post here.

2) Information we collect

  • You provide: name, email, phone (optional), delivery or billing details (if applicable), form responses, comments/messages, files you upload (e.g., images or videos), and any content you submit.

  • Collected automatically: device and browser data, IP address, general location, pages viewed, links clicked, time on page, referral URL, and similar analytics.

  • From third parties: email/analytics or form providers may send us data related to your interactions (e.g., form submissions, email opens/clicks).

3) How we collect it

  • Forms & newsletter: Squarespace Form Blocks or third-party forms (e.g., Tally, Typeform, Jotform, Google Forms) you use on the Site.

  • Embeds/media: video or social embeds (e.g., Vimeo/YouTube/Instagram) may set their own cookies and collect usage data per their policies.

  • Payments (if enabled): information necessary to process transactions via Squarespace Commerce or a payment processor (we do not store full card details).

4) Why we use it

  • Provide, operate, and improve the Site and services.

  • Respond to inquiries, deliver newsletters, and manage your account or submissions.

  • Feature user-submitted content on the Site/social channels (with your permission, where required).

  • Analyze usage to fix issues and enhance content.

  • Comply with legal obligations and enforce our terms.

5) Cookies & similar technologies

We and our service providers use cookies, web beacons, and similar tech for core site functions, analytics, and (if enabled) marketing. You can manage cookies via your browser settings. Disabling some cookies may limit functionality.

6) Sharing your information

We share personal information only as needed to run the Site and services:

  • Service providers: website hosting (Squarespace), analytics, form and file-upload platforms, email delivery, customer support tools, and payment processors.

  • Legal/security: to comply with law, respond to lawful requests, or protect rights, safety, and property.

  • Business transfers: as part of a merger, acquisition, or similar event.
    We do not sell personal information.

7) User-submitted photos/recipes & permissions

If you submit content (e.g., images, videos, recipes, testimonials), you confirm you have the rights to share it and grant us a non-exclusive right to display it on the Site and our channels. You may request removal at any time (see Your rights below). We may moderate or decline submissions at our discretion.

8) Email communications

If you subscribe, we’ll send you updates. You can unsubscribe anytime via the link in our emails. We may still send transactional or service messages (e.g., response to a form inquiry).

9) Data retention

We keep personal information only as long as necessary to achieve the purposes above or as required by law. When no longer needed, we’ll delete or de-identify it.

10) Security

We use administrative, technical, and physical safeguards appropriate to the nature of the data. No method of transmission or storage is 100% secure; use the Site at your own risk.

11) Children’s privacy

The Site is not intended for children under 13 (or under 16 in the EU/UK). We do not knowingly collect personal information from children. If you believe a child has provided information, contact us to remove it.

12) Your rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal information.

  • Object to or restrict certain processing.

  • Withdraw consent (where processing is based on consent).

  • Data portability.

  • Opt out of marketing communications.

To exercise rights, email goodneigborgardes@gmail.com. We will verify your request and respond as required by law.

California residents (CCPA/CPRA)

You may request: (1) categories and specific pieces of personal information we have collected about you; (2) deletion of your personal information; (3) correction of inaccurate information; and (4) information about disclosures for business purposes. We do not sell personal information. To make a request, contact goodneigborgardes@gmail.com. You will not receive discriminatory treatment for exercising your rights.

EU/UK residents (GDPR)

Our legal bases include consent, contract performance, legitimate interests, and legal obligations. You may lodge a complaint with your local supervisory authority, but please contact us first so we can help.

13) International transfers

Your information may be stored and processed in the United States and other countries where our service providers operate. We use appropriate safeguards as required by applicable law.

14) Third-party links & embeds

The Site may link to or embed content from third parties (e.g., Vimeo, social media, form/file services). Their privacy practices are governed by their own policies. Review those policies before interacting with third-party content.

15) Changes to this policy

We may update this Privacy Policy from time to time. The Last updated date reflects the latest version. Material changes will be posted on this page (and, where required, notified to you).

16) Contact us

Questions or requests? Email goodneigborgardes@gmail.com